Frequently Asked Questions
What types of biomass can your systems use as fuel?
Our systems are designed to handle a wide variety of biomass fuels, including wood chips, crop residue, and other organic materials, providing flexibility based on what's locally available.
We do prefer a clean fuel tho!
Are your systems designed and engineered by SCW?
Yes, our systems are designed and engineered in house by SCW. Our dedicated team of experts employs advanced technology and industry best practices to ensure that each system meets the highest standards of quality, efficiency, and reliability.
How long do your systems last?
With proper maintenance, our systems have a long operational lifespan, typically lasting 20-25 years or more, due to their durable construction and high-quality components.
Do you stock parts for your systems?
Yes, we stock every part for our systems, from gearboxes to specialty components, with over $1 million in inventory ready for immediate dispatch to minimize downtime.
How quickly can I get my system installed?
Installation timelines depend on the complexity and size of the system, but our team works efficiently to minimize any disruptions to your operations.
We typically require 3 months once your order is placed
Are your systems environmentally friendly?
Yes, our biomass systems contribute to carbon neutrality by using renewable fuel sources, helping you reduce your carbon footprint and comply with environmental regulations.
Are your systems CSA approved?
Yes, all of our systems are CSA-approved, and we can provide any certification required for specific provinces or regions..
What maintenance is required for your biomass systems?
Regular maintenance includes routine cleaning, inspection of components, and occasional part replacements. Our service team offers preventative maintenance plans to ensure optimal performance.
How easy is it to operate your system?
Once installed and set up, our systems require minimal manual intervention. They are automated to adjust fuel feed rates and combustion air, and our customer support team is available for any assistance needed.
What kind of support do you offer post-installation?
We offer comprehensive post-installation support, including technical assistance, regular maintenance, and a network of dealers for fast, on-site service if required.
Can your system integrate with my existing infrastructure?
Yes, our systems are designed to seamlessly integrate with most existing heating or drying infrastructure, including grain dryers, without requiring major modifications.